Xplor Feature Requests

If parents could sign digital forms allowing their children to not only participate in extra curricular activities but also incursions and excursions at the service

Primary carers have requested why their partner (secondary carer) does not have access to the Finance section in the home app. This would be a useful feature to allow secondary carers who pay the household bills, to be able to make payments to the account for their child's fees.

It would be great to be able to turn off the option for holiday request in the app. We sometimes have parents use that option rather than absence. If the holiday request is done last minute and we don't see it on the PC then we are phoning parents looking for children whereas the absence would automatically update the roll.

The support articles for parents on how to sign in/out using the QR code don't work. There is a video, but it is embedded within a whole quick start guide. I would just like to send something to families with simple step by step instructions.

We've had issues with parents using a new enrolment forms instead of a re-enrolment form which has created duplicate children. Would be great to be able to delete children or even archive so they can't be found when you search for that child.

The second parent needs to be able to see the financials and be able to pay as sometimes they are person who pays the fees. If the parents are not together it makes this very difficult.

To add permissions for excursion and booking details for the day on the roll book

For transparency, when a direct debit payment is declined, the fee incurred should show on the parent statement along with the fee amount going back to to their balance. That way the true amount that will be collected on the next processing date is showing. It may also be a deterrent from allowing their fee to decline again.

Can parents please sign incident reports from their end! Would be a game changer!

Ability for parents to update addresses / personal information within the app.