Xplor Feature Requests

The updates to the notifications are not good. They have made the system so glitchy and after we clear 1 notification the whole page needs to re-load. It was also a lot cleared before the update. Seem like a very unnecessary update

This is for my OCD- In CCS Submissions the day on the left of the "calendar" is the Monday, BUT when you go to CCS Enrolments it moves to the Sunday being on the left. In a similar way, when you're in Financials tab, the Service drop down box shows the service selected and then the services below. BUT when you go to Master Roll it shows the Service and the Services above.

We had an experience of a staff member deleting a booking of a child with a similar name, a "reverse" button , could a be a quick way to reverse a situation that may have been done accidently.

With the Audit in Master Roll, having a exportable option would be good. This is particularly good for when certain aspects are required for court cases, department investigations etc.

We currently have Active, Inactive and Waitlist options for Profiles, but an Archived option would be good. They don't get Comms, Statements, anything but it's kept in storage. But its in a different category to those families that just don't have active bookings for a while.

Morning, can we please get this added??? In service settings, billing window... Under non-fixed window settings can we please get another option to enter a "custom date"? so we can set a date range to be charged.

Currently, changes to CCS Entitlements that impact historical weeks are not being surfaced through the Office notification bell. This limits administrator visibility of changes that may affect previously processed financial accounts, meaning administrators may not be aware when historical CCS Entitlements have changed and require review. This also impacts State Kinder funding, as changes to historical CCS Entitlements are not being reflected in the corresponding State Kinder payment calculations within Office. As a result, discrepancies can occur between updated CCS Entitlements, State Kinder payments and family account balances as they relate to historical weeks. Required enhancement CCS Entitlement changes affecting historical weeks should trigger a notification within the Office notification bell. This would: Improve administrator visibility of historical CCS Entitlement changes. Alert administrators when previously processed financial accounts may be impacted. Ensure State Kinder payments are recalculated and updated to reflect changes to the underlying CCS Entitlements.

Currently, State Kinder funding is applied entirely to the first day of a child's bookings within the week. Where the funding exceeds the gap fee on day one, it rolls over to day two and so on...rather than being distributed across the eligible sessions. Ideally, State Kinder funding should be evenly apportioned across all sessions in the week that overlap with the Kinder program days. The current approach creates anomalies in how Staff Discounts are calculated and reflected on family statements, as the funding is concentrated against a single session rather than distributed across the relevant sessions. This makes it difficult for both families and administrators to understand: How State Kinder funding has been calculated. Which sessions the funding has been applied to. How the funding impacts the Staff Discount calculation. Why the resulting charges and discounts appear as they do on family statements. Required enhancement State Kinder funding should be evenly distributed across all eligible sessions within the week that overlap with the Kinder program days, rather than being applied solely to the child's first booking day. This would provide a more consistent and transparent allocation of funding, improve the accuracy and consistency of Staff Discount calculations, and make family statements easier for both families and administrators to understand and reconcile.

Current process and identified issue When administrators submit their QLD Kinder acquittal, the Office platform performs a final review of the program weeks and assesses whether any changes have occurred that may affect funding payments. These changes may include CCS Entitlement adjustments, fee changes or other updates to the underlying payment calculations. Where changes are identified, the Office platform recalculates the funding entitlements and submits the most up-to-date calculations to EdGrants. The acquittal is then processed and paid based on these updated figures. The issue is that the Office platform does not update its own program payment records or parent accounts to reflect the recalculated figures that were actually submitted to EdGrants. As a result, there can be discrepancies between: The funding entitlements submitted to EdGrants. The program payment amounts recorded in Office. The amounts reflected against individual family accounts. These discrepancies create anomalies in family accounts, payment records and subsequent reporting and reconciliation. Required enhancement The Office platform needs to ensure that, following the final acquittal review and recalculation, the updated payment amounts are also reflected within the system. Essentially, the actual figures submitted to EdGrants should be the source of truth within Office, ensuring that program payments, parent accounts and reporting accurately reflect the final acquittal calculations. This will help maintain consistency between EdGrants submissions and the financial records held within Office, reducing discrepancies and manual reconciliation. For changes after the acquittal has been submitted, this should be considered: https://xplor.canny.io/feature-requests/p/qld-kinder-program-changes-post-aquittal-submission

Currently, administrators can edit their QLD Kinder programs at any time, both before and after acquittals. Through the State Kinder/Staff Discount body of work, we have identified a number of providers who have amended their weeks of operation after submitting an acquittal but have not subsequently submitted an updated acquittal to EdGrants to reflect these changes. This creates discrepancies between the operational weeks recorded in the system and the information submitted to EdGrants, additionally there is an error on the QLD Program vs the parent ledger (statement) resulting in errors when reporting and reconciling payments. Enhancement requirement: Administrators should retain the flexibility to edit their QLD Kinder programs at any time. However, where changes are made after an acquittal has been submitted, and those changes have not been reflected in a subsequent EdGrants acquittal, the system should display a warning banner. The banner would alert administrators that changes have been made post-acquittal and that a subsequent acquittal may be required to ensure the program information and payment records remain aligned. This should include the above mentioned and additionally is CCS or payments have changed resulting in updated results being available.