Xplor Feature Requests

Please enable a function that allows rooms in a closure to be hidden from view in PG while they are closed. This seems like a best of both worlds option, in that the room wouldn't have to be fully deleted from the service (lots of negative implications), but it would still allow services to not be overwhelmed with rooms in PG that are not being utilised and cause confusion.

Provide an option to retain an exact copy of each statement as originally issued to the parent. Ensure that copies of statements and Statements of Entitlement are automatically CC’d to, or sent directly to, the centre’s email address whenever they are sent to families.

Providers have asked for automation to be built into Office that the first child listed with an Extra Day Request be automatically approved to fill the space if one becomes available. The current issue providers have is, if their rooms are full, children will be placed in the notification bell/booking manager under a booking request. If a spot was to become available, any family can login to Home App and secure that booking. This means children who have applied for that day are not prioritised to secure the bookings. It's a frustrating process for many providers.

Currently the booking window enable families to book in at the services discretion 1-18months. I have had several services that have asked if it is possible to change this to a date instead. EG for OSHC - bookings until the end of the term. Bookings until the end of the current calendar year. The 1-18months does not align with their family booking window offering and is causing additional admin work to delete bookings made outside of the scope.

Customers have cancellations rules based on Casual or Recurring sessions as well as age/room specific requirements. The ability to broaden how our booking cancellation feature works to enable specific logic to cater to all different scenarios would be incredibly advantageous.

The reports adds in children that are on RA agreements. They are not required to sign a CWA agreement of on an RA. Can child on this arrangement be removed from the report?

If a child has a current booking since the start of the year however only becomes eligible during the year (after commencement of the program) a separate date effective and new program needs to be created. I would appreciate an 'as from' checkbox be created to enable a child to be toggled on part way through the program rather than a new program be created.

Please make it so the re-enrolment link doesn't expire or make it so we can put our own expiry date. It's only been a week since we sent them out and we have more than half our parents that haven't completed their re-enrolment but the link will no longer work for them.

A simple report showing the status of ACCS determiniations and expiry dates.