Xplor Feature Requests

There should be a feature to automatically turn off access to Xplor to educators after hours. This would assist with a better work life balance and promote a child safe culture in line with new/current recommendations from the New Model Code around access to images and videos of children.

It would be great if we could schedule posts in both playground and the comms centre.

There should be a feature to automatically turn off access to Xplor to educators after hours. This would assist with a better work life balance and promote a child safe culture in line with new/current recommendations from the New Model Code around access to images and videos of children.

At present we can print off emergency contat lists but all the children come up, it would be extremely helpful to be albe to print room by room. This would save hours trying to adjust for the rooms.

Feature enhancements to support the annual re-enrolment process used by Outside School Hours Care (OSHC) and other early childhood services. Most services, including ours, require families to re-enrol each calendar year to ensure all information remains current, compliant, and accurate for safety and regulatory reasons. Currently, the process involves extensive manual handling that could be streamlined significantly with several system improvements. Current Challenges- Annual End-Dating of Enrolments Each year, we purposefully end date every child’s enrolment (set to our last operational day) to ensure re-enrolment occurs. Once families complete new forms, each child’s enrolment end date must be manually updated... over 350 individual records in our case. This is extremely time-consuming and prone to error. Manual Booking Recreation After enrolments are reactivated, we must recreate all recurring bookings for the new year manually (again for all 350+ children). Lack of Filtering or Automation Tools There is no filter or tag to identify which children have completed their new enrolment paperwork. To manage communication, I must manually move children into makeshift classes: “NEFC – New Enrolment Form Completed”/“NO FORM – Outstanding Enrolment Form” This workaround makes family correspondence vague and generic, as we can’t send targeted communication easily, as there is no comm filter for classes, only rooms. Also it baffles me that you can only send comms "has booking" today and not by specific date. Cue service wide email for a select few unless manual lists are made, and LBH, ain't nobody got time for that- I need to get stuff done yesterday! No Re-Enrolment Booking Management Tools We currently use Google Forms to track families’ booking requests, priorities, and session patterns as Xplor fails us in this feature. We then manually assess re-enrolments by: Timestamp (submission order)>Continuity of care (existing patterns maintained first)>Change requests/new patterns (assessed next)>New enrolments (assessed last) Every step is manual and heavily administrative. Feature Enhancement Requests- Bulk or Automated Enrolment Reactivation Once a family completes the new enrolment form, allow the system to: Automatically update the child’s enrolment end date to a service-selected future date, or Enable bulk updates via a filter (e.g. “enrolment form completed date” or “enrolment status”). This would drastically reduce manual editing. Re-Enrolment Booking Replication Allow reoccurring bookings to be replicated from the current government enrolment and applied to the next calendar year. When parents confirm re-enrolment generate their current Government Enrolment Session Data... If they agree to the same pattern, the system should prompt for auto-approval and reoccurring booking creation pattern for the service to assess, accept, partially accept, waitlist or partially waitlist, amend or reject. Re-Enrolment Dashboard and Demand Snapshot Provide a summary view showing how many children have requested each session (BSC/ASC, weekly/fortnightly). This would allow services to: Compare demand vs license capacity at a glance. Identify auto-approvable sessions and high-demand sessions needing manual priority assessment. Compliance and ACCS Visibility Build on existing government enrolment data to automatically flag ACCS children for compliance and priority placement consideration. Benefits of These Features *Massive reduction in administrative workload (hundreds of hours saved annually). *Improved data accuracy and compliance with minimal manual handling. *Better, more personalised family communication (targeted correspondence based on enrolment progress). *Enhanced transparency of demand and capacity for services and families. *Consistency across calendar years, reducing disruption to children’s care continuity. Thank you for considering these enhancements. Our service (with 350+ active children) would greatly benefit from these improvements, and I believe they would streamline operations for many other OSHC and ECEC providers using your platform.

There should also be some kind of notification warning when a child has been marked absent for perhaps 12 consecutive weeks so that there is at least a fortnight where the service can attempt to contact the family to ensure the child attends before the 14-week mark and CCSS cease the child's enrolment and take back all the CCS paid for that absence period.

Would love the ability to get a NOTIFICATION (via the Payment notification Bell) when a family makes a Pay Now payment.

In the enrolment form, under cultural background the question regarding Aboriginal and Torres Strait Islander descent dropdown defaults to Aboriginal or Torres Straight Islander so if the person filling in the form doesn't change it they may accidently report they are ATSI. Can the default be changed?