When parents are signing in, the PIN code field should use a numeric keyboard.
complete
Albert - Xplor
marked this post as
complete
On the updated Xplor Hub - parents will now be able to use a numeric keyboard when entering their phone number and access code. If you do not see this update, please refresh your device.
Salise Arnold
Albert - Xplor: Hi Albert, the keypad on the hub lags very badly. Is there a way for Xplor to speed up the touch response or is this individual iPad settings?
Albert - Xplor
Salise Arnold: Hi Salise, the keypad should be working quickly. Does the lag occur as you are pressing the numbers?
Could you please send an email with your iPad device version, Operating System (OS) version and a short video clip of the problem. Email: albert@myxplor.com
Thanks,
Albert
Albert - Xplor
Merged in a post:
hub pin
M
Michelle Winter
Parents feedback: parent upset that when they go to sign in their 4 digit hub pin the alphabet keypad comes up instead of the number keypad. He said that he works in IT and this is a very easy issue to fix.
Thank you
Will - Xplor
marked this post as
in progress
M
Michelle Hoess
Also for staff sign in please!
N
Naomi Rumph
I would also like to add that it should be a numeric keyboard sign in and PIN - the qwerty keyboard is only required for initial signup, so the majority of sign ins are numerical anyway
Albert - Xplor
marked this post as
planned