Admin contacted support and provided a feedback that the statement of entitlement should show the day to day actual CCS payments to avoid confusion instead of just the amount of entitlement only and not being backdated if and when the actual CCS payment is different from what they are entitled to receive. Admin said that it creates a lot of confusion with the parents and admins/services are having a hard time to explain to the parents the actual CCS payment when the statement of entitlement shows a different amount.