1) When creating accounts (parent, educator or Hub Guest), you will always need a unique email address, as this is used as the identifier in Xplor's behind-the scenes, and probably won't change.

Here is a trick we use to allow parents to make a "new", unique email addresses (called an alias), without actually making a new email account: Gmail, Gsuite [used by many companies that have private sounding domains, such as @Xplor.com] and Hotmail email accounts can be rendered unique by adding +[anything] before the @, incoming emails will end up in the same inbox. Eg. test@gmail.com is the same as test+parent@gmail, but for Xplor it is considered unique. Other email platforms may have similar tricks.

Eg: Parent has an existing account with OtherCentre, using parent@gmail.com. For your centre, you can use parent+MyCentre@gmail.com. They will still receive all of the emails in their inbox, and now they have a separate account. They can use the same password during setup, so no need to remember a new password.

(For Yahoo emails it takes a few more steps, you actually need to set this up in your Yahoo account first, it's called Disposable Addresses - https://help.yahoo.com/kb/create-edit-delete-disposable-email-addresses-yahoo-mail-sln28338.html)

2) Then link the separate accounts using Xplor ID. This serves to allow a single set of log-in credentials on the HUB and the Xplor Home app for all accounts belonging to 1 person. Also, parents can then switch between different parent accounts (at different centres) in their app without needing to log out and back in.